Cb2 Responsible Gaming — Play Safe and Stay Well
Cb2 believes that online entertainment should be enjoyed responsibly. This page provides guidance, advice, and important information to help you stay balanced while using our platform.
Cb2's Commitment to Responsible Gaming
For cb2, delivering an enjoyable entertainment experience does not mean overlooking user well-being. We believe every user deserves to enjoy this platform in a way that is healthy, controlled, and balanced with their everyday life.
Online gaming — whether Sports Betting, Live Casino, slots, or table games — should be a source of entertainment and fun, not financial stress or personal hardship. That's why cb2 provides a range of tools and resources to help Malaysian users stay in control of their gaming habits.
We also want to remind you that online gaming is not a way to generate a steady income or solve financial problems. Game outcomes are random and unpredictable — every session should be approached with a realistic and responsible mindset.
Recognise the Signs of At-Risk Behaviour
It is important to recognise the early signs that gaming habits may have become a problem. Keep an eye on yourself and those close to you if you notice any of the following:
Using gaming as your main way to cope with anxiety, sadness, or everyday stress is a warning sign that deserves attention.
If you find yourself borrowing money, selling belongings, or using funds meant for essentials in order to play, this is a serious warning sign that needs to be addressed immediately.
Finding it hard to stop even when you intend to, or constantly telling yourself "just one more round," points to a lack of self-control.
When gaming starts to interfere with work, family relationships, sleep, or your physical health, it is a sign that it has gone beyond healthy boundaries.
How to Set Healthy Time and Budget Limits
The best way to enjoy cb2 responsibly is to set clear limits before you start playing. Here are some practical tips:
Daily or weekly budget limit
Set a maximum amount in MYR (RM) that you're comfortable spending on entertainment over a given period. Think of this as your entertainment budget — like buying movie tickets or dining out — not an investment.
Play time limit
Set a specific time limit for each session — for example, no more than one hour. Use a timer or phone reminder to keep yourself on track. Stop when the time is up, regardless of whether you are winning or losing.
Don't chase losses
One of the most important principles of responsible gaming is not trying to win back money you have lost by playing more. Game outcomes are random, and each session is completely independent of the last.
Available Self-Control Tools
Cb2 offers self-control options for users who want to manage their gaming habits more effectively. Contact our support team at [email protected] for assistance with any of the following:
You can request daily, weekly, or monthly deposit limits on your account. This helps ensure the amount you put into the platform stays within the personal limit you have set.
If you feel you need a break from the platform for a while, you can request a cool-off period lasting a few days or weeks. During this time, access to your account will be temporarily restricted.
For users who need a longer break, our self-exclusion option lets you suspend access to your cb2 account for an extended period. Contact our support team to submit this request.
Minor Protection
Cb2 takes seriously its responsibility to ensure the platform is not accessed by anyone under 18 years of age. We apply an age verification process during registration and reserve the right to request identity documents at any time.
If you are a parent or guardian, here are some steps you can take to protect children from accessing online gambling platforms:
- Do not share your password or login details with other family members, especially children and teenagers.
- Use parental control software on shared devices to block access to gambling websites.
- Make sure your personal devices are locked with a password or PIN that your children do not know.
- Report to us if you suspect your account is being used by a minor at [email protected].
Cb2 will immediately close any account suspected of being used by a minor, and any winnings associated with that account will be voided.
Maintain Life Balance & Seek Help
Online gaming should be a small part of a balanced life — not something that dominates your time, money, or emotions. Make room for other things you enjoy: family, sports, reading, or picking up a new hobby.
If you feel your gaming habits have started affecting your quality of life, personal relationships, or mental health, we strongly encourage you to seek professional help. Talking to someone you trust is a brave first step.
You can also reach the cb2 support team at [email protected] for information on self-control options or further guidance. Or visit our FAQ page us for answers to any responsible gaming questions.
Talian Kasih: 15999 (24 hours a day, 7 days a week)
This helpline provides emotional support and referrals to professional counselling services across Malaysia, free of charge.
Play Smart, Enjoy Safely
Have questions about self-control options or how to play more responsibly on cb2? Our team is here to help.